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Delivery & Return Information
Description
✨ Product Highlights:
Transform your workspace with our Personalized Mouse Mat, the perfect blend of style and functionality. Whether you're working from home or in the office, this custom name mouse pad adds a touch of personality and professionalism to your desk. It’s an ideal accessory for your computer, PC, or laptop, making it a versatile choice for any tech setup.
Personalized Design: Customize your mouse pad with your name or any text of your choice, making it a unique and thoughtful gift for birthdays, Christmas, or any special occasion.
Premium Quality: Crafted from high-density neoprene, our mouse pad ensures smooth and precise mouse movements, enhancing your productivity and gaming experience.
Non-Slip Base: The rubber base prevents slipping and keeps the mouse pad firmly in place, providing stability during intense work or gaming sessions.
Durable and Long-lasting: The high-quality print is resistant to fading and wear, ensuring your custom text remains vibrant and clear over time.
Easy to Clean: Simply wipe it down with a damp cloth to keep it looking fresh and new.
Versatile Use: This custom name mouse pad is not just a practical office accessory but also a stylish decor piece. It makes an excellent gift for coworkers, friends, family, or anyone who spends a lot of time at their computer. Perfect for use at home, in the office, or at school, this mouse pad is designed to meet the needs of all users.
Regular Cleaning: To keep your mouse pad in top condition, clean it regularly. Use a damp cloth with mild soap to gently wipe the surface. Avoid using harsh chemicals or abrasive materials. Drying: After cleaning, allow the mouse pad to air dry completely before using it again. Do not put it in the dryer or expose it to direct sunlight for extended periods.
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When not in use, store your mouse pad in a flat, dry place. Avoid folding or rolling it tightly, as this can cause creases or damage the material. Upgrade your workspace with our Personalized Mouse Mat, the perfect blend of custom style and functionality.
• Soft polyester surface
• Natural rubber base
• Rounded edges
• 2.8 oz (79.4 g)
• Size: 8.7″ × 7.1″ × 0.12″ (220 × 180 × 3 mm)
• Blank product sourced from China
Attention: Avoid placing the pad under direct sunlight to prevent fading.
Delivery & Return Information
Delivery
When will I receive my order?
It takes 3-5 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are:
USA: 3-7 business days
Europe: 5-10 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@viskasgerai.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but the new order would be at your expense.
Orders
How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@viskasgerai.com .
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@viskasgerai.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Product disclaimers:
Sometimes, there might be a vinegary smell on the garments you receive. Luckily, the odor you smell is just a temporary addition. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and a wash cycle.
You may notice some discoloration or off white residue on your apparel. Do not worry! These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, inks used are water-based and eco-friendly.
If you receive a product with a mark - please wash it before reporting a problem.
Returns
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@viskasgerai.com !
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@viskasgerai.com with photos of wrong/damaged items, and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@viskasgerai.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Any other questions?
Get in touch with us info@viskasgerai.com